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Bank of Ireland Business Banking
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Q&As

Frequently Asked Questions

 

For more information contact our Customer Care team or call 020 7236 2000

HM Revenue and Customs Data Loss
If you are in receipt of child benefit you maybe affected by the lost data issue at HMRC. HMRC have set up a Child Benefit Helpline on 0845 302 1444 for customers who have concerns and queries. If you notice any unusual activity on your account please contact your branch immediately. You can get more information at www.apacs.org.uk or click here to download the apacs customer advice leaflet.

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Where is my nearest Bank of Ireland branch?
Click here to see details of all our offices.

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I would like to work at Bank of Ireland. Who should I contact?
Click here for details.

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Bank of Ireland doesn't have a branch in my local area. How can I do my banking with you?
Business On Line - our internet banking service for business - has been developed to give you more control and flexibility in carrying out financial transactions with us.

You can also take advantage of a range of Bank of Ireland services available for our business customers at any Post Office® branch in the UK. These services include withdrawing and depositing cash, checking your balance and paying in cheques.

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Where can I see your Report & Accounts?
Click here to download copies of our Annual Report and Accounts.

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Do you have Euro accounts available?
We offer a range of foreign currency accounts to suit your business needs.

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What are your current business banking interest rates?
Click here to see our current interest rates.

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What are your current business charges?
Click here to see our current business fees and charges.

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How can I transfer my existing business account to Bank of Ireland?
Click here to see how we will work with you to make a trouble-free move to Bank of Ireland.

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I want to open a personal account with Bank of Ireland. Who should I contact?
Please contact Direct Personal Banking on 08457 190 190.

Direct Personal Banking
PO Box 13949
Birmingham
B2 2GB
Tel: 08457 190 190
Fax: 01582 416537

*No cash facilities available at this office

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I have a query about my personal account with Bank of Ireland. Who should I contact?
Please contact your local branch.

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Who can I contact if I have a complaint?
You can send your complaint in writing to The Head of Customer Service, Bank of Ireland, 36 Queen Street, London, EC4R 1HJ, telephone number 020 7634 5060 or email CustomerCare@boiuk.com.

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Copyright © 2008 Bank of Ireland    Privacy Policy & Legal Statement
Bank of Ireland - incorporated in Ireland with limited liability. Authorised by the Financial Regulator in Ireland and by the Financial Services Authority; regulated by the Financial Services Authority for the conduct of UK business. Registered No. C-1, Head Office, Lower Baggot Street, Dublin 2. VAT Registration No. 168196135